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Frequently Asked Questions



What methods of payment do you accept?

We accept most major credit cards including Visa & Mastercard. We also accept PayPal and Money Orders.


What is your Shipping Policy?

Since these are handcrafted items, most orders will ship within 5 to 15 business days. Holiday seasons, and out of stock items may take longer.

FREE UPS Ground Shipping.


What do I do if I have problems with my order?

If there are any problems with our order, please email us and we'll contact you within 1 business day to help resolve your concerns.


Is your site secure?

Yes. Our site is hosted on secure servers and the checkout process is encrypted for your protection.


What if I'm looking for an item that you don't currently carry?

Due to our ever expanding product line an item we carry may not yet be featured. If you can't find the item you are looking for please contact us with a product name or description and we will do what we can to help.


How can I get in touch with you if I have a question?

Please see the Contact Us page for information on reaching us. We prefer email and will respond within 1 business day.

 



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